Disease Program Certification
Stand Out. Customize Care. Elevate Quality.
Deliver exceptional patient care through specialized programs that drive measurable outcomes. Optimize your organization’s quality and gain a competitive edge.
Certification as a Differentiator
Differentiation, credibility, and measurable impact are needed for a company to thrive. CHAP’s Disease Program Certification delivers clinical, operational, and growth-focused benefits that drive success.
- Quality Outcomes: Well-trained clinicians following expert-reviewed, evidence-based standards establish a consistent framework for excellence in patient care.
- Stronger Referral Partnerships: Quality-driven programs earn trust from hospitals, physicians, and payers, leading to more referrals.
- Staff Retention & Professional Development: Certification supports team alignment, professional growth, and enhanced skillsets, improving employee satisfaction.
What is a Disease Program Certification?
A CHAP Certified Disease Program empowers organizations to deliver high-quality, patient-centered care tailored to specific disease processes. By aligning with clinical best practices and performance improvement standards, organizations achieve better outcomes while demonstrating commitment to excellence.
Standards: The CHAP Advantage
- Standardized Framework: CHAP’s Disease Program Standards help organizations build or refine structured, evidence-based disease management programs.
- Customizable Approach: Programs are flexible and scalable, integrating seamlessly with existing clinical and operational workflows.
- Measurable Impact: Certification includes rigorous performance tracking to continuously improve care delivery.
1
Meet with a CHAP Program Surveyor to review the process, answer questions, and align certification goals.
2
Submit policies and other required documents to validate compliance with the standards.
3
CHAP Program Surveyor assesses the submission and provides feedback. If additional information is needed, organizations have the opportunity to revise and refine materials, otherwise, we will proceed to the interview phase.
4
The Program Surveyor will…
Meet with key leadership personnel: This includes reviewing relevant personnel files and clinical records.
Provide an opportunity for leadership to: Present an overview of their program.
Address any questions, concerns, and/or follow‑up items raised by the Program Surveyor.
If additional items need attention, the Program Surveyor will schedule a second and final interview.
5
Certification is awarded upon successful completion of the documentation and interview phases.
6
Apply for recertification.
Certification Improves Quality. Hear from our Board of Physicians.
A CHAP Certified Disease Program enables customized care to patients with specific diagnoses and differentiates your organization.
Heart Failure
Dementia
COPD
Stroke Recovery
Diabetes
Wound Care
Nicholas Phreaner, MD
Cardiologist
Kunal Agrawal, MD
Program Director, Vascular Neurology Fellowship, Co-Lead, UCSD Stroke Rehabilitation Working Group
UCSD Health
Assistant Professor
Rajat Suri, MD
Division of Pulmonary, Critical Care and Sleep Medicine
UCSD
Assistant Professor
Tausha Beard, FNP, MSN, CWON
Manager on Duty, Sharp Home Healthcare System
Wound Ostomy Manager, VA Healthcare Administration, San Diego
National Certified Wound Ostomy Nurse
Shafer Boeder, MD
Division of Endocrinology and Metabolism, Altman Clinical and Translational Research Institute
University of California, San Diego
Associate Professor of Medicine
Ian Neel, MD
Medical Director, Geriatric Medicine Consult Service at Senior Behavioral Health
UCSD Division of Geriatrics
Associate Clinical Professor
Dr. Khai Nguyen
Clinical Services Chief, Senior Medicine
UCSD
Primary Care Physician
FAQs
Resources
Blogs
Podcasts
How Can We Make Dementia Care More Human? Practical Insights for Health Providers
Invest. Train. Retain.
Dementia Action Week: Strategies for Meaningful Change
Maximizing Stroke Recovery at Home: A Home-Based Care Guide
Beyond Traditional Care: Decreasing Hospitalizations and Enhancing Quality Outcomes
A Guiding Light in Diabetes Care: The Sweet Benefits of CHAP Certification
Heartbeats: The Rhythm of Managing Heart Failure in the Home
The Game-Changing Quality GUIDE to Dementia Care: An In-depth Look
A Benchmark for Quality, Consistency, and Collaborative Healthcare Excellence
Breathing Better Life into COPD Care: The Potential of CHAP Disease Program Certification
“APEX earned CHAP’s Heart Failure Certification in 2022 and has maintained it for three years. With CHAP’s expert support, we implemented a high-quality program that empowers heart failure patients to take control of their care at home. We’ve witnessed remarkable transformations—patients once hospitalized weekly are now managing their medications, nutrition, and anxiety, regaining independence, and even enjoying activities like driving and shopping with their grandchildren. Some have gone over a year without unnecessary hospitalizations, improving both their health and psychosocial well-being. Collaboration with CHAP has also elevated our Palliative Providers (NPs), who dedicate nearly two hours to each assessment, treating both the patient and the person. Their commitment to excellence is reflected in the CHAP badge they proudly earn each year. Because of the disease certification opportunity, we have raised the bar in Standards of Excellence and look forward to applying for our next certification. “
– Shelley Cartwright, CEO
“Developing systems to meet the CHAP Disease Program frameworks for documenting processes, procedures, and outcomes can be challenging. However, the payoff is that it can help our organization create and execute successful programs, enhance the quality of care, and result in better patient outcomes. For patients, CHAP certification holds significant importance as it assures them of receiving exceptional care, reliability, a focus on their needs, a commitment to continuous growth, and trust in their healthcare.”
– Elena Lyustina, VP Clinical Services
“Our agency already had a very strong wound care program, but making the decision to pursue the disease certification program through CHAP provided us with a framework and tools to bring our program to the level of excellence. We are proud to regularly share that we have the distinction of having a CHAP Certified program to care for our patients.”
– Nadene Turner, Administrator/Director of Patient Care Services
“Our agency decided to pursue two disease process certifications through CHAP, and I led the team in the process for both. Our agency found the structure and expectations of the certification process gave us a strong evidence-based foundation to stand on. Our patients who are enrolled in these programs, CHF and Stroke Recovery, have voiced that they appreciate the organization our programs offer them in terms of education and evidence-based tools that they can use in their daily life. We have completed a recertification and have enjoyed the overall process of getting our disease process certifications through CHAP!”
– Kathrine Eckstadt, Director of Compliance and Quality Assurance
