Dementia Disease Program Certification
Synergies between CHAP Dementia Disease Program Certification and Standards and CMS Dementia Experience (GUIDE) Model.
CMS’s new GUIDE Model focuses on dementia care management to improve the quality of life for people living with dementia, reduce strain on their unpaid caregivers, and enable people living with dementia to remain in their homes and communities. The model accomplishes these goals through care coordination and care management, caregiver education and support, and respite service.
CHAP’s Dementia Disease Program Certification is a perfect vehicle to assist providers for participation in this CMS program. Our dementia standards guide provider organizations to provide safe, high-quality care to dementia patients, which dovetails with the GUIDE model’s overarching goal of improving the quality of life of people living with dementia in the most appropriate setting.
Experience the synergy of the CMS GUIDE Model and CHAP Disease Program, collaboratively framing a comprehensive care strategy:
- Enhancing Dementia Care
- Eligibility Requirement
- Assessment & Health Equity
- Interdisciplinary Care Approach
- Care Plan & Coordination
- Education & Caregiver Support
The views expressed by the authors, hosts, and guests are their own, and their appearance on the program does not imply an endorsement of them or any entity they represent. Views and opinions expressed by CHAP employees are those of the employees and do not necessarily reflect the organization’s view.
We Validate
- Appropriate assessments are in place for the specific disease area
- Policies and procedures are in place to support the specialized patient care you provide
- Staff training and training coordination
- Standards are present in the framework of the program
The views expressed by the authors, hosts, and guests are their own, and their appearance on the program does not imply an endorsement of them or any entity they represent. Views and opinions expressed by CHAP employees are those of the employees and do not necessarily reflect the organization’s view.
Every Step, Simplified and Supported
The CHAP Disease Program Certification process is built to be clear. collaborative, and efficient. From kickoff to recertification, we help remove barriers, streamline documentation, and keep your focus on delivering exceptional care.
1
Meet with a CHAP Program Surveyor to review the process, answer questions, and align certification goals.
2
Submit policies and other required documents to validate compliance with the standards.
3
CHAP Program Surveyor assesses the submission and provides feedback. If additional information is needed, organizations have the opportunity to revise and refine materials, otherwise, we will proceed to the interview phase.
4
The Program Surveyor will…
Meet with key leadership personnel: This includes reviewing relevant personnel files and clinical records.
Provide an opportunity for leadership to: Present an overview of their program.
Address any questions, concerns, and/or follow‑up items raised by the Program Surveyor.
If additional items need attention, the Program Surveyor will schedule a second and final interview.
5
Certification is awarded upon successful completion of the documentation and interview phases.
6
Apply for recertification.
Certification Improves Quality. Hear from our Board of Physicians.
A CHAP Certified Disease Program enables customized care to patients with specific diagnoses and differentiates your organization.
Heart Failure
Dementia
COPD
Stroke Recovery
Diabetes
Wound Care
Nicholas Phreaner, MD
Medical Director of Cardiology Clinics
Division of Cardiovascular Medicine
Cardiologist
Kunal Agrawal, MD
Program Director, Vascular Neurology Fellowship, Co-Lead, UCSD Stroke Rehabilitation Working Group
UCSD Health
Assistant Professor
Tausha Beard, FNP, MSN, CWON
Manager on Duty, Sharp Home Healthcare System
Wound Ostomy Manager, VA Healthcare Administration, San Diego
National Certified Wound Ostomy Nurse
Schafer Boeder, MD
Division of Endocrinology and Metabolism, Altman Clinical and Translational Research Institute
University of California, San Diego
Associate Professor of Medicine
FAQs
Resources
Blogs
Podcasts
How Can We Make Dementia Care More Human? Practical Insights for Health Providers
Invest. Train. Retain.
Dementia Action Week: Strategies for Meaningful Change
Maximizing Stroke Recovery at Home: A Home-Based Care Guide
Beyond Traditional Care: Decreasing Hospitalizations and Enhancing Quality Outcomes
A Guiding Light in Diabetes Care: The Sweet Benefits of CHAP Certification
Heartbeats: The Rhythm of Managing Heart Failure in the Home
The Game-Changing Quality GUIDE to Dementia Care: An In-depth Look
A Benchmark for Quality, Consistency, and Collaborative Healthcare Excellence
Breathing Better Life into COPD Care: The Potential of CHAP Disease Program Certification
“APEX earned CHAP’s Heart Failure Certification in 2022 and has maintained it for three years. With CHAP’s expert support, we implemented a high-quality program that empowers heart failure patients to take control of their care at home. We’ve witnessed remarkable transformations—patients once hospitalized weekly are now managing their medications, nutrition, and anxiety, regaining independence, and even enjoying activities like driving and shopping with their grandchildren. Some have gone over a year without unnecessary hospitalizations, improving both their health and psychosocial well-being. Collaboration with CHAP has also elevated our Palliative Providers (NPs), who dedicate nearly two hours to each assessment, treating both the patient and the person. Their commitment to excellence is reflected in the CHAP badge they proudly earn each year. Because of the disease certification opportunity, we have raised the bar in Standards of Excellence and look forward to applying for our next certification. “
– Shelley Cartwright, CEO
“Developing systems to meet the CHAP Disease Program frameworks for documenting processes, procedures, and outcomes can be challenging. However, the payoff is that it can help our organization create and execute successful programs, enhance the quality of care, and result in better patient outcomes. For patients, CHAP certification holds significant importance as it assures them of receiving exceptional care, reliability, a focus on their needs, a commitment to continuous growth, and trust in their healthcare.”
– Elena Lyustina, VP Clinical Services
“Our agency already had a very strong wound care program, but making the decision to pursue the disease certification program through CHAP provided us with a framework and tools to bring our program to the level of excellence. We are proud to regularly share that we have the distinction of having a CHAP Certified program to care for our patients.”
– Nadene Turner, Administrator/Director of Patient Care Services
“Our agency decided to pursue two disease process certifications through CHAP, and I led the team in the process for both. Our agency found the structure and expectations of the certification process gave us a strong evidence-based foundation to stand on. Our patients who are enrolled in these programs, CHF and Stroke Recovery, have voiced that they appreciate the organization our programs offer them in terms of education and evidence-based tools that they can use in their daily life. We have completed a recertification and have enjoyed the overall process of getting our disease process certifications through CHAP!”
– Kathrine Eckstadt, Director of Compliance and Quality Assurance
