Community Care Facility Certification
For Assisted Living, Residential Care, and Community-Based Living.
Care in these settings is evolving.
Expectations are higher. Needs are more complex.
And the difference between maintaining and advancing is clear.
CHAP Community Care Facility Certification is built for organizations ready to take that next step.
Start the Conversation
What This Certification Brings into Focus
It aligns resident experience, care planning, operations, and oversight across your community for greater cohesion.
- Clear direction across staff and shifts
- Fewer gaps between policy and practice
- Better visibility into performance
- More confidence in how care is delivered
- This is where quality becomes sustainable.
Built Around the Resident Experience
At its core, this is about how care is experienced. The certification signals that your organization is moving forward, building systems that support consistency, and creating an experience families can recognize and trust.
The CHAP standards reinforce a consistent approach to care:
- Residents and families are part of decisions
- Care reflects individual needs and preferences
- Dignity, independence, and safety remain central
Care becomes more coordinated, more intentional, and easier to trust.
Real Challenges This Addresses
You already know where the pressure is. Operations demand constant balance. Staffing and true 24/7 coverage, managing census and cost, navigating layered regulations, and handling admissions, discharges, and safety concerns all compete for attention every day. Clinical complexity adds another layer. Changes in condition, mobility, and functional decline, medication management, and clearly defining the scope of care require consistency and confidence across teams. Growth brings its own strain. Filling beds in competitive markets, standing out, maintaining satisfaction, and scaling responsibly can stretch systems that were not built to grow. This certification is designed to bring structure to those realities. It helps organize what you are already managing, so operations, clinical care, and growth work together rather than against each other.
Your CHAP Health Care Team
Accreditation Specialist
The Accreditation Specialist delivers timely and responsive customer support to organizations seeking initial and continuing accreditation.
Director of Accreditation
The Director of Accreditation is responsible for ensuring consistent application of accreditation standards, Site Visitor selection and retention, and the satisfaction of our accredited organizations.
Site Visitors
Our team of experienced site visitors plans, organizes, coordinates, and conducts the accreditation site visit in accordance with CMS-approved CHAP policies and procedures governing the accreditation process.
The Four-Step Process
The better the process, the faster you can continue the level of care that is so important to your mission. We strive to minimize the distruption and streamline the preparation so you can focus on what matters most.
4
Certification Determination
Agencies receive their approved certification or plan of correction.
No Hidden Fees
Our pricing includes everything you need—no annual fees, no surprise costs, no charge for standards.
No Interest Installment Plan
To ease upfront costs, CHAP offers a structured installment plan. This plan allows you to begin the process without a large initial payment, so you can start billing for patient care sooner.
Simple Payment Options
CHAP offers straightforward payment choices to make budgeting easier, including an installment plan that helps reduce upfront costs.
Get My Pricing
Tell us a bit about your organization, and we’ll provide a clear, customized quote—no hidden fees, no pressure.
Earn an Age-Friendly Care at Home Certification with your Certification
Impact clinician satisfaction and retention, reduce cost of care, and align with quality referral sources without a costly investment.
1. When applying for certification, select the box for age-friendly care. There is no cost for adding your age-friendly care certification to your accreditation.
2. Review the resources, standards, and learning modules. The AFC-CP individual certification is also available. (Learning modules can be downloaded and used in your company’s LMS free of charge.)
3. As part of your site visit for certification, you will be inspected for executing the 4 M’s framework of Age-Friendly Health Systems and the eight additional CHAP Age-Friendly Standards.
4. Use your Credly Age-friendly Digital Badge and Certificate to market your Certification and connect with over 2,900 health systems.
Earn a Pediatric Care Certification with your Certification
Enhance pediatric care quality, elevate clinician satisfaction, and secure quality referral sources without incurring additional costs.
1. When applying for CCF certification, select the box for pediatric care. There is no cost for adding your pediatric care certification to your CCF certification.
2. Review the resources and standards.
3. As part of your site visit, you will be inspected for executing the pediatric care standards.
4. Use your Pediatric Care Digital Badge and Certificate to market your Certification and connect with healthcare systems.
Compliance Monitor
Your source for federal updates, explained by Dr. Jennifer Kennedy.
Blogs
Podcasts
Compliance Monitor (4/30/26)
Compliance Monitor (4/10/26)
CMS Posts FY 2027 Hospice Wage Index Proposed Rule
Compliance Monitor (3/27/26)
Compliance Monitor (3/10/26)
CMS Announces Nationwide DMEPOS Temporary Enrollment Moratorium
Compliance Monitor (2/24/26)
Compliance Monitor (2/13/26)
Compliance Monitor (1/26/26)
Compliance Monitor (1/13/26)
Compliance Monitor (12/29/25)
CMS Posts DME Provider Provision Summary
A Different Way Forward
Community care is not standing still.
Organizations that continue to advance are not just keeping up.
They are building more consistent, more intentional ways to deliver care.
Navigating Accreditation/Certification for Multiple Sites or Service Lines?
Making Lives Better, at Scale.