CHAP is led by an accomplished Senior Leadership Team and governed by an expert member Board of Directors, both of which comprise thought leaders and professionals representing many aspects of the health care industry.
Many of our leaders have been where our customers are — working on the front lines of home and community-based health care.
This gives our leadership a unique perspective when designing programs and developing policies and procedures that help shape the home and community-based health care landscape.
Get to know us.
Board of Directors
Our Board of Directors is composed of leaders in the home and community-based health care accreditation industry, as well as the larger health care industry. Their insights and expertise keep CHAP’s services and initiatives relevant and forward-thinking.
CHAP’s Board of Directors is made up of leaders in the home and community-based healthcare industry.
Their insights and expertise keep our services and initiatives relevant and forward-thinking.
Maureen A. Spivack, Chairperson
Senior Industry Partner
New State Capital Partners
New York, NY
Cordt Kassner, PhD, Vice Chairperson
Chief Executive Officer
Hospice Analytics, Inc.
Colorado Springs, CO
David E. Matyas, Esq.
Member of the Firm
Epstein Becker Green
Patricia T. Driscoll, BSN, MSN, JD, Secretary
Texas Woman’s University
Peggy Pettit, Chair Emeritus
VITAS Healthcare Corporation
Mary Ann Christopher
Clinical Operations and Transformation
Horizon Blue Cross Blue Shield
Avon, New Jersey
Peter Freyer, Treasurer
Silicon Valley Bank
Los Angeles, CA
Clinical Assistant Professor University of South Carolina College of Nursing
Barbara McCann, Immediate Past-Chair
President and CEO
Veralon Partners, Inc.
Former Chief Operating Officer
National Quality Forum
Senior Leadership Team
Our senior leaders are passionate about people and performance.
Each are creating and directing improvements in CHAP as an organization so that we continue providing the best accreditation service for our customers.
Barbara McCann is CHAPs President and CEO. She previously served as the Chief Industry Officer of Interim HealthCare Inc., the nation’s largest home care and hospice franchisor with over 300 offices in 44 states. Ms. McCann joined Interim HealthCare in January 1998, and served as the Chief Clinical Officer overseeing the company’s corporate clinical operations team developing policies, procedures, and practice guidelines for the delivery of patient care, as well as compliance with federal law and regulation and professional standards of practice. She also directed the national chronic care programs. In 2010, Ms. McCann assumed the role of Chief Industry Officer acting as the company liaison and industry representative to Congress, CMS, MedPAC, the National Quality Forum, and the Patient-Centered Primary Care Collaboration, representing the roles of home care and hospice in medical homes and ACOs, as well other professional and consumer organizations. In addition, Ms. McCann directs the national care transition programs partnering with hospitals, physicians, and payors to reduce avoidable readmissions and effectively transition chronically ill patients and their families to home self-management and safety.
Before joining Interim HealthCare, Ms. McCann was the Executive Director of Accreditation, Plan Performance and Clinical Management Alliances at the national Blue Cross Blue Shield Association in Chicago IL. Responsible for system-wide strategies for managed care accreditation and health plan performance data, she successfully designed and implemented the Association’s first national HEDIS (Health Plan and Employer Data Information Set) database, as well as the Medicare and commercial HMO ‘report cards’ for national accounts. Ms. McCann also facilitated the Blue Cross Blue Shield Association’s first national medical management alliance with the American Geriatrics Society to create modules to educate family physicians in the unique elements of treating the geriatric population.
Ms. McCann is a Phi Beta Kappa graduate of the University of California at Berkeley where she received her Bachelor’s degree in Social Welfare. She received her Master’s degree from the University of New Mexico, and actively practiced as a medical social worker in a variety of health settings, including home care and hospice, prior to joining The Joint Commission in 1981.
Fran Petrella graduated Cum Laude from Washington State University in 1977 with a Bachelor’s of Science in Nursing. Fran began her career as a nurse’s aide in a nursing home in 1971, moving to the hospital on graduation, and working on an Internal Medicine/Oncology unit. In 1986, she found home care, providing both home health and hospice services as a field nurse and in management in northwest Washington State. In 2000, she started working as technical support staff and Home Health expert resource for a home care benchmarking company, advancing to Director of Client Services within 6 months.
Fran jumped back into the Home Care arena in 2010, working in management/oversight roles for a VNA, and facilitating the transition of a merger with a hospital-based system, providing home health, hospice, and home infusion pharmacy services. In 2012, she moved across the country from Washington State to join the team at CHAP. Community-based care is her heart. She strongly believes that quality community-based care should be at the core of health care and that the increased focus towards “connecting the dots” through the continuum of care is helping us along the path to that change. Her ultimate goal is to be involved in the path in whatever way she can; to facilitate bringing quality home care closer to becoming the center of the path along the continuum.
Outside the office, Fran enjoys spending time with her three grand kids.
Teresa Harbour is a Registered Nurse with an Associate Degree in Nursing from Wytheville Community College, a Bachelor Degree in Nursing from Winston-Salem State University, and a Master of Business Administration/Master of Health Administration from Pfeiffer University.
Prior to pursuing a career in accreditation, Teresa worked 14 years in hospice and home health. She began her home care career as a case manager and rose steadily to hospice/home health director. The experience she gained gave her the insight to make accreditation her next area of focus beginning in 2004 as a site visitor then progressing through the ranks to her current position of SVP. She also worked as a consultant to home care agencies and physician practices assisting in operational improvement projects. Teresa brings to CHAP a tremendous amount of industry experience and strategic initiatives. She is looking forward to working with community- based organizations on ways to utilize CHAP as a resource to ensure ongoing quality and compliance.
Teresa serves on the American College of Education Healthcare Department Advisory Board, is a member of the American College of Healthcare Executives, and previously served on the Association of Home and Hospice Care of North Carolina’s Board of Directors.
In her spare time, Teresa enjoys spending time at the beach with her family.
Cliff Valenti, Vice President, Information Technology, joined CHAP in December of 2012. A graduate of the University of South Florida’s College of Engineering, Cliff has spent more than 20 years leading teams in the development, implementation, and governance of technology solutions for companies such as AT&T, Arbitration Forums, and National Cooperative Bank. Cliff is a member of the Washington, DC chapter of the Association of Information Technology Professionals, and believes healthcare is the next frontier for technology to conquer.
In his spare time Cliff enjoys hiking with his dogs, building furniture, playing guitar, oatmeal cookies, and tinkering with the latest gadgets to hit the market.
Nancy has been working in post-acute, community based care for a number of years in Home Health, Hospice and Private Duty as well as other service lines. She got her start start leading multiple operating units with Manpower International, a large, multinational staffing company. In 2004, she got her start in healthcare, selling outcomes based information and software to Home Health, Hospice and Private Duty Agencies.
Nancy later transitioned to the provider side, working for Providence Senior and Community Services as their Director of Business Development. There she became deeply involved in the mechanisms for care transitions, the referral process, understanding the needs of hospital Case Managers, and participating as a part of work teams regarding Revenue Cycle, Team Restructuring and operational improvements.
Nancy brings her business development skills and expertise in operations to the CHAP team, while developing a deeper understanding of how agencies can improve patient care by adhering to a set of proven standards. Her free time is spent with her two college age children – a boy and a girl, and husband at their home outside downtown Seattle.