Why Wait? Grow Now.

Growth in our industry is complex, requiring more than just ambition. It demands a strategic approach that considers competition, staffing, and market shifts. At CHAP Growth Solutions, we don’t just understand these challenges—we’ve lived them and thrived. Our tailored strategies are built on deep industry experience, ensuring your organization can navigate these hurdles and achieve sustainable growth.

Ready to Grow? Let’s Get Started!

Our expert team is ready to help you implement evidenced-based tactics, processes, and training. Reach out today to learn how we can support your growth journey toward lasting success.

Strategic Planning for Growth

Growth is more than just increasing referrals; it’s about evolving with purpose. Without a clear plan, organizations risk falling into familiar traps—underperforming sales teams, high turnover, and revenue shortfalls.
CHAP Growth Solutions provides the structure and support necessary to overcome these challenges, turning potential obstacles into opportunities for growth.

  • Talent Optimization: Navigating the competitive landscape to attract and retain top talent.
  • Value Propositions: Crafting clear, impactful messaging that differentiates your organization.
  • Sales Training and Enablement: Driving consistent results through tailored coaching and performance improvement.
  • Relationship Management: Strengthening account retention even amidst high referral source turnover.
  • Referral to Admission Efficiency: Streamlining processes to boost both efficiency and client satisfaction.
  • Strategy + Leadership: Ensuring strategic initiatives are executed flawlessly, from start to finish.
  • And more: Tailored solutions for your unique needs.

Standing Out in a Competitive Market

Our consultants are more than just advisors—they’re partners who have walked in your shoes. With extensive experience in growth, our team offers practical insights that translate into real results.

Meet Your Consultants

Kassi Ellison

Vice President of Growth Consulting

Daniel Stephens

Senior Vice President, Center for Excellence

Kyle Flynn

Growth Consultant

Jacquie King

Growth Consultant

Shane LuQuire

Senior Growth Consultant

Paige Parker

Growth Consultant

Meet Your Industry Experts

Nathan J. DeGodt

CHAP

Arlington, VA

President & Chief Executive Officer

Dan McPhilemy

Senior Vice President Marketing

Jan Sweat

Vice President of Learning Solutions

Danielle Hannis

Project Manager

How Do I Get Started

Starting your Journey with CHAP Growth Solutions is easy and straightforward.

1

We’ll schedule a Discovery Call to understand your unique needs, challenges, and goals. This allows us to tailor our approach to your specific situation.

2

Following the call, you’ll receive a Custom Proposal outlining a plan designed to drive growth and enhance your agency’s performance.

3

Once you review and approve the proposal, we’ll Get to Work alongside your team, implementing effective strategies that transform challenges into opportunities for success.

Let’s start building your path to growth today!

Resources to Support Your Growth

As your committed partner, we offer a wide range of free tools and insights to support your growth. From in-depth articles to actionable guides, our resources are designed to meet your organization’s specific needs, helping you stay ahead in a competitive market.

Blogs

Podcasts

Stuck in Planning Mode? 

Waiting Costs More Than Acting: Why Interim Sales Leadership Matters Now

5 Steps to Hiring Sales Talent: What to Look for and How to Plan for a Winning Team

Your Best Quarter, Every Quarter.

How to Make Profitability Work for Your Mission: A Six-Step Approach

Why Misaligned Teams Cost You More Than Just Revenue – And How to Fix It

Leaders Coaching Leaders

Make Every Dollar Count: Budget Strategies You Can Implement  

Is your Intake Process Costing you Patients?  Here’s How to Fix it.

From Chaos to Coordination: Managing Multiple Service Lines

Are all your eggs in one basket? Proactive Strategies of a Balanced Segment Mix.

Beyond Limitations: Growth Mindset vs. Fixed Mindset

All Blogs + Podcasts

Differentiation is more important than ever before. Is your organization stuck in neutral?

Healthcare sales has changed dramatically. The pandemic made accessing referral sources more complex than ever, and this level of difficulty might be the new normal. It’s more important than ever to bring value. Frustrations with referral patterns, closed networks, and insufficient time to make the changes to your sales organization can slow or prevent growth.

Stress Test Your Business Plan

90% of a salesperson’s referrals come from the top 10 of their accounts.

This is why we are offering a referral source funnel exercise that will allow your sales team to be focused on what they know and commit to specific actions that will increase your referral volume.

Download the Referral Source Funnel

Client Success Stories:

Real Results, Tangible Impact

“At LHC Group, our strength lies in our ability to execute strategies that drive real impact across our nationwide team of over 1,000 business development professionals. We recognized the value of extending our reach through a partner who operates as seamlessly as we do. CHAP Growth Solutions has been that turnkey solution. Their support, particularly through initiatives like our workshop series, sparked a 32% increase in admissions for our tenured sales professionals who attended.  We’ve been able to integrate CHAP Growth Solutions effortlessly as part of our Growth Support Team, allowing us to maintain our momentum without missing a beat. They handle the details; we see the results—it’s that simple.”

Mike Fleming, SVP of Growth, LHC Group

“For the last year, we have partnered with CHAP through their Growth Solutions program.  The CHAP team has been amazing through this process in helping our organization grow and has always been available with a hands-on approach.  They are truly experts in the hospice business.  We have been highly impressed with their organizational review and their overall marketing assessment.  Their efforts included leadership training, creation of quarterly business plans, field coaching rides, CRM build, structured educational programs, etc.  Their recommendations and guidance were very structured and provided us with a clear understanding of the steps needed for organization growth with financial stability. I highly recommend the Growth Solutions program to any hospice organization seeking ways to improve their patient census and financial growth opportunities.”

Michael Chavez, CEO, Hospice of South Texas

“Partnering with CHAP Growth Solutions has been transformative for Allegiance Healthcare. Their support has allowed us to integrate our sales and operations teams effectively, streamline our training processes, and elevate the talent within our organization. CHAP’s in-person training and resources laid the foundation for our success, enabling us to focus on becoming a value-based partner across the continuum of care in Louisiana. We’ve been able to upgrade our tools, create standardized processes, and develop strategies that are driving growth across the State. CHAP has truly been an essential partner in our journey toward excellence.”

Brandon Melancon, RN, CEO, Allegiance Healthcare

“I would highly recommend CHAPS Growth Solutions. We started working with them a year ago to develop a strategic marketing plan and help our team obtain new knowledge, strategies, and tools to serve more people and grow. The organization implemented specific strategies they recommended for us based on our market, referral sources, agency needs and profile of our organization. I am proud to say that we have seen an increase in our average daily census of 44%. Shane’s onsite field coaching, ongoing virtual sales leader training and support has been a critical component of helping us achieve our goals. The consultive sales training has empowered our sales team to better establish themselves as trusted partners who offer impactful solutions and deliver value to our customers.”

Charlene Kish, RN, NHA, MHA – CEO, Hospice & Palliative Care of the Piedmont

“CHAP Growth Solutions provided a wonderful team of experts to guide us through a time of turnover in our marketing department and a declining census. Their data driven approach, training for our staff and implementation of best practices was invaluable.”

Robin Clemons, Director of Development, Hospice Austin

Growth is within your reach. Book a meeting with us today to start crafting a strategy that turns your vision into reality. Together, we can drive your organization toward lasting success.

Ready to Take the Next Step?