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Unlocking Growth: The Impact of Quarterly Business Planning

Unlocking Growth: The Impact of Quarterly Business Planning

Written by: Kassi Ellison

Setting quarterly goals, implementing strategies, and achieving them seems like a pragmatic approach to achieving success and growth as a healthcare provider.  However, plans are often short-sighted, reactionary, or, sadly, used as more of an event instead of a genuine change in activity and results.  I’ve heard it said many times: “We can’t let this plan become a book on the shelf,” most times – it does. “How can I make sure my strategic plans remain flexible and adaptable in the face of changing industry dynamics and challenges?”

A strong Quarterly Business Plan plays a critical role in defining a provider’s growth.  It combines data-driven decisions and a result-oriented strategy that acts as a roadmap to help providers reach their business goals one quarter at a time.  It also plays a significant role in ensuring providers attain their long-term goals aligning with their organization’s core values and objectives.

Yes, it is as pivotal as it sounds.  And yes, you need all the help you can get to develop and actually follow it.  That is where CHAP comes in, with all the help you need to develop, implement, monitor, and execute your Quarterly Business Plan.

A Quarterly Business Plan entails diverse channels of revenue, growth, and expansion to stay flexible and sustained in the long term amidst changing market dynamics and unprecedented circumstances.  It details how providers can target the right accounts, reactivate dormant accounts, and drive new business opportunities.  And a lot more. 


Targeting & Messaging

  • Utilizing Medicare claims data to target the right accounts based on referral opportunity
  • Conducting well-strategized sales calls, and defining the timing and frequency of visits 
  • Identifying the provider’s strengths and differentiators and customizing messaging for the accounts 

Competitor Analysis and Market Opportunities

  • Conducting a thorough analysis of competitors 
  • Analyzing market opportunities to identify areas for growth and differentiation
  • Developing a unique value proposition and differentiator to stand out 

Identifying & Resolving Pitfalls

  • Using KPIs and metrics to pivot and drive improvement
  • Addressing problems with data and effective oversight and management of KPI’s.
  • Providing individual coaching sessions to sales leaders and representatives
  • Encouraging accountability through internal communication 

Planning, implementing, and monitoring a Quarterly Business Plan is crucial for providers to increase their growth potential.  However, as straightforward and flexible as the plan is supposed to be, creating it can be complex, executing it even more so, leaving providers perplexed. 

CHAP can Help. 

CHAP’s Quarterly Business Planning for Sustainable Growth

CHAP’s Growth Solutions division was created to help providers with Quarterly Business Planning.  A proficient team of experts at CHAP with industry-wide experience helps providers plan, execute, and monitor their strategies. 


  • A roadmap to achieve well-defined goals each month
  • Focuses on defining tactics for the top 10 accounts responsible for 90% of referrals
  • Defines clear objectives: target new accounts, reactivate dormant accounts, discover new business opportunities, and scope growth in market share
  • Conducts data analysis for flexibility and sustainability 
  • Provides individual coaching sessions and education for sales leaders
  • Helps in unique value proposition and differentiator development
  • Helps to develop intentional messaging that connects and converts
  • Strategic planning for site visits and their frequencies

CHAP’s Growth Solutions aim to help community-based healthcare providers reach their growth potential and create a greater impact.  CHAP’s guidance can help providers grow and expand using effective strategies, avoiding pitfalls, and adapting. 

Want to know more about CHAP’s Quarterly Business Planning Initiative for providers or seek consultation?  Connect with our team of experts now.