Our goal is to support your busy schedule and learning needs on a variety of platforms. CHAP has a unique perspective, and we use it to build, curate, and manage a library of education and resources to enrich your organization. Your quality of care is higher, which means your ratings are better, which means you are more attractive to patients and referral sources.
Are you interested in attending but need more time to check your calendar or review with your team? You can now reserve your spot for the upcoming workshop you want to participate in.
Age‑Friendly care is an established framework, but translating the 4Ms into consistent, day‑to‑day practice remains challenging. Teams may be familiar with elements of the model, yet the application often varies across roles, settings, and patient interactions.
The Age‑Friendly Care Certified Professional (AFC‑CP) credential addresses this execution gap by providing individuals with a practical, shared framework for applying the 4Ms—What Matters, Medication, Mentation, and Mobility—in real care settings.
American Nurses Credentialing Center as a provider of Nursing Continuing Professional Development (NCPD). Earn contact hours directly through CHAP’s learning programs, including career certifications, accreditation intensives, and on-demand learning.
Through this accreditation, CHAP supports ANCC’s mission to provide evidence-based, learner-centered continuing professional development that advances high-quality, compliant home and community-based care through in-person, virtual, and on-demand learning.

“I would have to say that the CHAP Home Health Operations Conference is one of the best I have ever attended for course content and valued information. Through increased awareness by our care staff and coding team, we were able to increase our bottom-line revenue by approximately $50k over a 6-month period . The knowledge obtained from the Conference provided the insight associated with our ability to effectively navigate this operational change to the benefit of our Agency and Patients alike.”
Mark Distefano, Director of Business Operations, American River Home Care

“The entire process and the way it was taught was very well organized and allowed for a lot of opportunities to do practice work. Through group activities we were able to establish phenomenal links in the community and statewide.”
– Noelle Harford, Danny’s Home Health Care

“If you’re wondering, ‘is this for me?’ Or ‘is this worth it?’ The answer is yes. The material covered is relevant, and the content and delivery are engaging. They took everything I thought I knew in my 15 years of hospice and showed me how to take it to the next level! Invest in yourself, your organization, and the future of hospice by going to one of these events. I promise you will be glad you did!”
John Castleman, BSN, RN, CHPN, CHPO, Clinical Manager, Visiting Nurse Association Health Group