Why We Brought Learning Solutions and Strategic Solutions Together
By Jan Sweat and Kassi Ellison
Over the past several years, we’ve had the opportunity to work alongside healthcare organizations of every size, from individual leaders pursuing professional development to the largest home health, hospice, home care, and post-acute organizations in the country. For most of that time, we worked as two separate teams. One of us focused on education, certifications, and workshops. The other focused on assessment, strategy, and organizational growth for larger enterprise clients. Both teams were doing strong work. But we saw an opportunity to do something better: bring the best of both under one roof, so organizations could move faster and draw on more resources without having to figure out which door to knock on first.
That’s why we’ve brought Learning Solutions and Growth Solutions together. One team now carries the full range of what healthcare organizations need to build stronger leaders and stronger performance: education that’s ready when you are, and customized solutions built for the way your organization actually works. More speed, deeper expertise, and more ways to help than either team could offer alone.
Growth Solutions Becomes Strategic Solutions
From the beginning, Growth Solutions was built around a different idea than most consulting firms: don’t just tell an organization what’s wrong, stay and help them fix it. That mentality is exactly what Strategic Solutions carries forward, organized around a simple framework: Assess, Build, Deploy, Scale.
Building custom education and resources for growth starts with an honest look at what’s actually happening inside an organization, whether that’s a historical data review, an overall assessment of the sales infrastructure, employee surveys, or straightforward conversations. “Most companies have typically already identified the problem,” Kassi said. “They might not have the bandwidth, or they need a fresh set of eyes on the problems they’re having.”
From there, the work becomes building the tools and training an organization needs, deploying them with the team, and staying close enough to help it scale. Jan has seen why that outside perspective matters, from years spent inside corporate healthcare before joining CHAP.
One Team, More Ways to Help
Bringing Strategic Solutions and Learning Solutions together puts the full range of capability in one place, matched to what each organization actually needs. A leader looking to earn a certification gets it quickly. An enterprise organization facing a specific challenge gets an assessment, a customized program, and hands-on implementation, without a separate division or a second conversation to find it.
“We were already working so closely and so well together anyway,” Jan said. “Bringing both teams together allows us to work efficiently and be closer to the initiatives of our customers.”
What’s Next
Learning Solutions and Strategic Solutions work this way today, with organizations across the country. Every engagement starts with an honest look at what’s happening, moves into building the right education or resources, and stays through implementation until the work is done.
We built this because our customers already told us what they wanted: one partner who brings the right mix of education, assessment, and hands-on support to whatever they’re solving. Learning Solutions and Strategic Solutions, together, are how CHAP delivers that.