Top 10 Home Care Deficiencies and How to Address Them

Top 10 Home Care Deficiencies and How to Address Them

Last Updated 1/28/2025

Home care providers face unique challenges in maintaining compliance. By addressing the Top 10 Home Care Deficiencies, you can improve both quality care and patient satisfaction.

Deficiency Spotlight: Personal Care Service Plans

Personal care services must align with a documented plan, ensuring consistency and accuracy. Any deviations require clear communication and documentation.

Quick Tip: Educate aides to follow the service plan as assigned, notify the responsible staff promptly when changes are needed, and document the coordination of care in the client’s record.

Common Challenges and Solutions

  • Personnel Records: Keep evidence of meeting job description qualifications, orientation and training, competency and evaluation, health reports, and background checks as defined per state law/policy.
  • Standard Precautions: Conduct regular training on hand hygiene, bag technique, and proper use of PPE.  Conduct supervisory home visits to validate compliance.
  • Bill of Rights: Ensure the client bill of rights includes all required components and patients are provided a clear explanation of their rights upon admission.

With these strategies, your home care agency can build trust and ensure regulatory adherence.