Compliance Monitor (10/7/2024)

Compliance Monitor (10/7/2024)

CHAP is always seeking resources and insights to enhance the knowledge of partners and customers. 

Be sure to download CHAP’s compliance calendars for home health and hospice. 

Resources & Flexibilities to Assist with the Public Health Emergency in Florida, Georgia, North Carolina, Tennessee, & South Carolina 

HHS Secretary Xavier Becerra determined that public health emergencies exist in Florida, Georgia, North Carolina, Tennessee, and South Carolina. CMS is working closely with these states to put flexibilities in place to ensure those affected by this natural disaster have access to the care they need – when they need it most. 

CMS stands ready to assist with resources and waivers to ensure hospitals and other facilities can continue to operate and provide access to care to those impacted by the consequences of the hurricane. 

More Information: 

CMS to Provide Hurricane Helene Public Health Emergency Accelerated Payments to Medicare Fee-for-Service Providers and Suppliers 

HHS, through CMS, is taking action to support providers and suppliers impacted by Hurricane Helene within the Federal Emergency Management Agency disaster zones, under the President’s major disaster declarations. These providers and suppliers may face significant cash flow issues from the unusual circumstances impacting facilities’ operations, preventing facilities from submitting claims and receiving Medicare claims payments. CMS made available accelerated payments to Medicare Part A providers and advance payments to Medicare Part B suppliers affected by Hurricane Helene beginning October 2, 2024. 

More Information: 

Reminder – Nondiscrimination in Health Programs and Activities Deadlines Coming Up 

On April 26, 2024, the Department of Health and Human Services (HHS), under its Office of Civil Rights (OCR), released a final rule under Section 1557 of the Affordable Care Act (ACA). The final rule is posted in the Federal Register on May 6, 2024.  Access is available now in the Federal Register at https://www.govinfo.gov/content/pkg/FR-2024-05-06/pdf/2024-08711.pdf.   

Two deadlines are coming up on November 2, 2024.  

  • Section 1557 coordinator: Covered entities with more than 15 full-time employees must designate a coordinator by November 2, 2024. The coordinator’s responsibilities include receiving, reviewing, and investigating grievances 
  • Notice of nondiscrimination: This notice must be provided by November 2, 2024 

Read the CHAP summary of the rule 

CMS Posts Memo – Overview of the Hospice Special Focus Program (SFP) 

CMS posted a memo QSO-25-02-Hospice Overview of the Hospice Special Focus Program (SFP) on 10/4/2024 outlining the program’s details.   

Important – If a hospice provider is selected for the SFP program, they will receive a letter from CMS notifying them of their inclusion in the SFP and the expectations for successful program completion. If the hospice selected is deemed by an Accrediting Organization (AO), its deemed status will be suspended, and the hospice will be placed under CMS jurisdiction until its completion of the SFP or termination from the Medicare program 

Read the memo  

Announcement: New Hospice Outcomes and Patient Evaluation (HOPE) Technical Information Webpage 

CMS announces the creation of a new webpage called the HOPE Technical Information. Providers and vendors can access this new page using this link: HOPE Technical Information 

NEW RESOURCE AVAILABLE: Introducing the HOPE Tool Web-Based Training 

The Centers for Medicare & Medicaid Services is offering a web-based training course that provides an overview of the Hospice Outcomes and Patient Evaluation (HOPE) tool and how it relates to the Hospice Quality Reporting Program (HQRP) as described in the fiscal year (FY) 2025 Hospice Final Rule. The course is intended for all hospice providers. 

The course contains five sections and includes interactive exercises to help you understand and apply the content presented. This ‘Train-the-Trainer’ program is the first in a series of trainings about the HOPE tool. More detailed comprehensive training will follow throughout FY2025 as hospices begin to prepare for HOPE implementation and data collection which starts on October 1, 2025 (FY2026). To access the training, click on the following link: HOPE Web-Based Training 

Now Available: HQRP Quality Measure User Manual Chapter for HOPE Process Measures 

The Hospice Quality Reporting Program (HQRP) Quality Measure (QM) User Manual Chapter for HOPE Process Measures is now available. This QM Manual chapter contains instructions on the calculation of HOPE-based quality measures. The full HQRP QM Specifications User Manual Version A, with instructions for the calculation of all HQRP measures, will be available in Summer 2025. The document can be accessed from the Downloads section on the CMS HQRP HOPE webpage. 

Reminder – Hospice Certifying Enrollment Questions and Answers (Q & A) Document  

The Hospice Certifying Enrollment Questions and Answers (Q & A) Document was updated on September 19, 2024.   

Review the updated document 

CMS Post Correction Notice for FY 2025 Hospice Wage Index Final Rule 

CMS issued a correction notice to the FY 2025 Hospice Wage Index and Payment Rate Update final rule on 9/27/2024 on the Public Inspection Desk of the Federal Register.  The document corrects technical and typographical errors in the final rule that appeared in the August 6, 2024 Federal Register titled “Medicare Program; FY 2025 Hospice Wage Index and Payment Rate Update, Hospice Conditions of Participation Updates, and Hospice Quality Reporting Program Requirements”. DATES: This correction is effective on October 1, 2024 

CMS Releases the Todd Graham SUPPORT Act Report 

The Centers for Medicare & Medicaid Services (CMS) released the Dr. Todd Graham Pain Management Study, which reviews coverage options and addresses best practices for non-opioid treatments for acute and chronic pain management under Medicare. 

 To view the report, visit: https://www.cms.gov/cms-behavioral-health-strategy 

CMS Releases the Todd Graham SUPPORT Act Report 

The Centers for Medicare & Medicaid Services (CMS) released the Dr. Todd Graham Pain Management Study, which reviews coverage options and addresses best practices for non-opioid treatments for acute and chronic pain management under Medicare. 

 To view the report, visit: https://www.cms.gov/cms-behavioral-health-strategy 

NOW AVAILABLE IN iQIES – Preview Reports and Star Rating Preview Reports for the January 2025 Refresh 

For this refresh, Home Health (HH) Outcome and Assessment Information Set (OASIS) measures have been updated. 

In addition, three OASIS measures have been added to public reporting for the January 2025 refresh: 

  • Transfer of Health Information to the Patient 
  • Transfer of Health Information to the Provider 
  • Discharge Function Score 

The January 2025 refresh also includes the removal of one OASIS measure from public reporting: 

  • Application of Percent of Long Term Care Hospital Patients with an Admission and Discharge Functional Assessment and a Care Plan that Addresses Function Process. 

For additional information, please see the HH Quality Reporting Training webpage and the Home Health Data Submission Deadlines webpage.  

DMEPOS: Adding New Product Categories to CMS-855S Enrollment Form on October 26 

On October 26, 2024, CMS will include these new product categories on the electronic CMS-855S DMEPOS Enrollment Form: 

  • Cognitive behavioral therapy devices 
  • Rehabilitative therapy devices 
  • Urinary suction pumps 
  • External electrical stimulation devices (not otherwise classified) 

You must be an enrolled DMEPOS supplier to get Medicare payment for furnishing these products. 

Starting October 26, 2024, if you enroll in Medicare to supply these DMEPOS products or want to add them to your current enrollment: 

  • Report the products in Section 2 if you submit an online application using PECOS
  • Submit a letter with your paper application stating that you want to supply these products. We’re working on updating this application. 

RARCs, CARCs, Medicare Remit Easy Print, & PC Print: October Update 

Get updated remittance advice remark codes (RARCs) and claim adjustment reason codes (CARCs), and watch for software updates if you use Medicare Remit Easy Print or PC Print. 

More Information: 

CMS Fact Sheet: Report on the Study of the Acute Hospital Care at Home Initiative 

On September 30, 2024, the Centers for Medicare & Medicaid Services (CMS) released a report on the agency’s study of the Acute Hospital Care at Home (AHCAH) initiative, which allows certain Medicare-certified hospitals to treat patients with inpatient-level care at home.  

Read the Fact Sheet 

Issue Brief Highlights Patients’ Growing Role in Diagnosis 

A new AHRQ issue brief highlights the crucial shift in healthcare toward more active patient involvement in the diagnostic process. Research indicates that poor communication between medical professionals and patients accounts for up to 78 percent of diagnostic errors in primary care settings. Efforts to increase patient involvement require the development and maintenance of frameworks that promote patient leadership and collaboration, integrating valuable insights and personal experiences into the diagnostic process. Access the new issue brief—The Patient’s Role in Diagnostic Safety and Excellence: From Passive Reception Toward Co-Design—and others in AHRQ’s series exploring diagnostic safety topics. 

CMS Highlights Agency Policies Supporting CMS Strategic Pillars  

October 1: CMS released a report highlighting the policies and programs the agency has implemented from 2021 to the present in support of the six CMS Strategic Pillars of advancing equity and addressing disparities; expanding access to affordable coverage and care; engaging with partners and communities; driving innovation to provide value-based care; protecting programs for future generations and fostering excellence in all aspects of CMS operations.