Make Lives Better
Accreditation. Education. Certification
Celebrating 60 years of high-quality care.
Standards For Growing Providers
CHAP provides the training, certification, and accreditation tools you’ll need to deliver the highest quality care. Accreditation provides the standards you need. Education and certification programs help ensure your standards are delivered day after day.
Organizations
Accreditation
CHAP Accreditation is a gateway to building a strong relationship with payors while CHAP Standards ensure quality and ongoing compliance. The CHAP seal has been a symbol of trust and quality to consumers for over 55 years.
Disease Program Certification
A CHAP Certified Disease Program proves you have a consistent, well-executed framework of care that can lead to reduced hospital readmissions, higher patient satisfaction, and increased public quality ratings. All this leads to new opportunities to increase your organization’s census and growth, while simultaneously reducing employee turnover and increasing engagement.
Growth Solutions
CHAP Growth Solutions consultatively transforms the complexity of the healthcare-at-home industry into opportunities for growth. The team of multidisciplinary experts works alongside you to develop a scalable plan to boost admissions and revenue through strategic solutions tailored to your market, referral sources, and agency needs.
individuals
Career Certification
Career Certifications strengthen sales and operations performance and add credibility to your value proposition that helps you grow. The Certifications are designed to help organizations build leadership fundamentals, execute continuous quality improvement techniques and systems, as well as manage and design tactics to improve safety, satisfaction, and outcomes.
Solely Focused on Care in the Home
CHAP is solely focused on care and services in the home. Every standard and process you will encounter is designed specifically for organizations like you, not inpatient care. The needs of your organization change as you grow. From opening your doors and achieving Medicare certification to building an infrastructure to support a larger team that keeps expanding – you need a partner that grows and adapts to your needs.
We Accredit Thousands of Providers Across Seven Specialties:
Home Health
Hospice
Home Care
Palliative Care
HME/DME
Home Infusion Therapy
Pharmacy
Better Standards Are Closer Than You Think
CHAP’s patient-centered, partner-focused philosophy completely changes the dynamic of accreditation and creates an environment of learning and improvement. CHAP standards are non-prescriptive. The recognition that not every provider and community is the same sets CHAP apart, enabling your mission and vision to drive the delivery of care.
At the same time, performance-improving training for community-based care is often challenging, inconsistent, and expensive. CHAP has convenient, cost-effective solutions to make everything from orientation, career ladders, and succession planning; seamless.
Serving Beyond Accreditation
The combination of our common sense standards, accessibility, and education are crucial to providers like you to navigate the road ahead.
Customer Performance Indicators
Your CPIs are our KPIs. We measure our success by giving our partners an experience that enables them to achieve the desired and expected outcome that they value. Clinical quality, operational effectiveness, and growth for our partners, guides every decision we make about how we serve you.
Quality
500+
Crucial Updates
A collection of blogs/podcasts/news – etc: keeping you up to date and ahead of the curve
122% increase from 2023
Operations
413*
4+ Star Agencies
CHAP-accredited home health agencies achieve 4+ stars, 5.1% more than non-CHAP-accredited agencies
Growth
722,760*
Patients Treated
Number of patients treated at CHAP-accredited home health or hospice agency between 2022 Q3 and 2023 Q2
3.84% increase from 2023
Quality
85.2%*
Hospice Agencies
of CHAP-accredited hospice agencies have an HCI at or above 8
3.2% increase from 2023
Operations
71
Verified Products
Tools and resources that improve the delivery of high-quality care
87% increase from 2023
Growth
275
Certified Consultants
That have passed CHAP’s competency requirements
107% increase from 2023
