For entrepreneurs
For growing organizations
For large organizations

For Entrepreneurs

In HME, Service, Quality, and Consistency are crucial. Common sense standards that help you use your strengths, instead of giving you more hurdles, helps you succeed.

Most strive to provide quality care while battling billing and reimbursement, client satisfaction, safety, training, and staffing – all on razor-thin margins. Your CHAP accreditation can be a keystone in helping you achieve your goals.

With an abundance of products, referral sources, and requirements, navigating the accreditation decision can be complex. We can help. <link to scheduling> Click here to schedule a consultation with our team to build a personalized plan.

At CHAP, your differentiators + the seal of accreditation help you maximize payor relationships and gain new market share and show your customers and referral sources that you adhere to a higher standard of care.

At CHAP, our team understands that you need a firm understanding of what is expected in the entrepreneurial HME/DMEPOS experience – not just accreditation. You need resources and answers, and this could be a great opportunity for you to connect with our CHAP-certified consultants who can help you start your business.

  • We pulled together thought leaders from across the industry and redesigned our HME/DMEPOS standards to give you options that align with your state requirements.
  • CHAP Standards build operational effectiveness and compliance. Our education and resources help you provide clinical distinction and quality care. The CHAP seal and name have been a symbol of trust and quality to consumers for over 55 years.
  • Our standards start from quality, patient care – not policies and procedures. We don’t dictate the way you provide care, our standards create the framework for you to build the operations to support the care you want.
  • Our Patient-centered, Partner-focused approach means you have someone there to assist you, both during application and readiness, as well as during the full term of your accreditation.
  • Timeliness – it’s the CHAP commitment to be as responsive as possible once you raise your hand for readiness – meaning a quicker ramp to billing and getting your business off the ground. While the survey is unannounced, our goal is to be onsite in under 30 days.
  • Flexible Payment options – for start-ups – it’s important to manage costs, especially those incurred before your first billable patient is cared for. CHAP has a payment option that splits the cost of your accreditation over 3 payments through the first year of your 3 year accreditation.
  • Resources – CHAP education has a lot of educational resources to help you with much more than accreditation.

  • It’s part of the process to be able to bill Medicare and sometimes Medicaid.
  • Required by most (if not all) private insurances and medicare advantage plans
  • Organizations are required to meet state and federal regulations to be able to operate. CHAP understands that organizations not only want to meet requirements but exceed them to remain competitive.
  • Healthcare savvy customers have choices and high standards nowadays; CHAP’s seal of approval demonstrates your commitment to quality delivery of care.
  • From application to Award, you have a team at your fingertips.
    • Accreditation Specialist: The Accreditation Specialist delivers timely and responsive customer support to organizations seeking initial and continuing accreditation.
    • Director of Accreditation: The Director of Accreditation is responsible for ensuring consistent application of accreditation and standards, Site Visitor selection and retention, and the satisfaction of accredited organizations.
  • A final readiness call.  This is a chance for us to walk through what you can expect during a site visit.  On this call we talk about:
      • How to prepare with confidence – we will walk through your readiness checklist to lower your stress and create a great survey experience.
      • Finalizing readiness: We work quickly. We are proud of our timely response to readiness.
  • Site Visitors: In collaboration with the Director of Accreditation, our team of experienced site visitors plans, organizes, coordinates, and conducts the accreditation site visit in accordance with CMS-approved CHAP policies and procedures governing the accreditation process. The CHAP Site Visitor ensures the confidentiality of all related site visit information.
Steps to Accreditation
Apply Now

For Growing Organizations

As you grow through either acquisitions, start-up branches, or census growth in a single market, your needs change. Time, and access to the CHAP team removes barriers and can help create standardization.

The needs of a growing organization change as they transition from an infrastructure that supports a small team to one that supports a larger team that keeps expanding. CHAP wants to ensure that you have the answers and resources you need as you continue to provide care – and access to a dedicated account management team.

As you build operational structure, compliance, and legal help – Every member of your team likely wears several hats.

In HME, Service, Quality, and Consistency are crucial. Common sense standards that enables you use your strengths, instead of giving you more hurdles, help you succeed

At CHAP, your differentiators + the seal of accreditation help you maximize payor relationships and gain new market share and show your customers and referral sources that you adhere to a higher standard of care.

  • We pulled together thought leaders from across the industry and redesigned our HME/DMEPOS standards to give you options that align with your state requirements.
  • CHAP Standards build operational effectiveness and compliance.  Our education and resources help you provide clinical distinction and quality care.  The CHAP seal and name have been a symbol of trust and quality to consumers for over 55 years.
  • Our Patient-Centered, Partner-Focused approach means you have someone there to assist you, both during application and readiness, as well as during the full term of your accreditation.
  • Director of Accreditation Support – having someone you can reach out to who understands CMS guidelines, state regulations, and the chap standards helps you navigate changes in healthcare.
  • Account Management – dedicated support to helping you manage accreditation timelines, start-ups, acquisitions, and education needs.
  • Speed for Expansion – it’s the CHAP commitment to be as responsive as possible once you raise your hand for readiness – meaning a quicker ramp to certification and getting your business off the ground. Our goal is to be onsite in under 30 days.
  • Easy accounting and accreditation tools online – ability to see and manage all aspects of your account from awards and reports to invoices.
  • CHAP standards provide the framework for a growing, successful organization. Navigating growth can be challenging without a firm foundation.
  • It’s part of the process to be able to bill Medicare and sometimes Medicaid.
  • Required by most (if not all) private insurances and Medicare Advantage plans
  • Organizations are required to meet state and federal regulations to be able to operate. CHAP understands that organizations not only want to meet requirements but exceed them to remain competitive.
  • Healthcare savvy customers have choices and high standards nowadays; CHAP’s seal of approval demonstrates your commitment to quality delivery of care.
  • From application to Award, you have a team at your fingertips.
    • Accreditation Specialist: The Accreditation Specialist delivers timely and responsive customer support to organizations seeking initial and continuing accreditation.
    • Director of Accreditation: The Director of Accreditation is responsible for ensuring consistent application of accreditation and standards, Site Visitor selection and retention, and the satisfaction of accredited organizations.
  • A final readiness call.  This is a chance for us to walk through what you can expect during a site visit.  On this call we talk about:
    • How to prepare with confidence – we will Walk through your readiness checklist to lower your stress and create a great survey experience.
    • Finalizing readiness: We work quickly. We are proud of our timely response to readiness.
  • Site Visitors: In collaboration with the Director of Accreditation, our team of experienced site visitors plans, organizes, coordinates, and conducts the accreditation site visit in accordance with CMS-approved CHAP policies and procedures governing the accreditation process. The CHAP Site Visitor ensures the confidentiality of all related site visit information.
  • Our standards start from patient care – not policies and procedures.  We don’t dictate the way you provide care, our standards create the framework for you to build the operations to support the care you want.
  • When you work with CHAP, your Director of Accreditation and Accreditation Specialist is your dedicated team for everything relating to your accreditation timeline and readiness.
Steps to Accreditation
Apply Now

For Large Organizations

As a large healthcare organization, you likely have many locations and significant corporate resources.

CHAP can add benefits in areas where you need it most – compliance, education, operational process, and payor relation departments. If our team comes to inspect a location, CHAP offers a consistent and custom-phased approach with coordinated feedback at scale.

This year, the big companies are getting bigger. Since demand is high, the biggest brands are opening many new sites.

  • CHAP Standards build operational effectiveness and compliance.  Our education and resources help you provide clinical distinction and quality care.  The CHAP seal and name have been a symbol of trust and quality to consumers for over 55 years.
  • We pulled together thought leaders from across the industry and redesigned our HME/DMEPOS standards to give you options that align with your state requirements.
  • Our Patient-Centered, Partner-Focused approach means you have someone there to assist you, both during application and readiness, as well as during the full term of your accreditation.
  • Common sense Standards that incorporate the COPs.
  • Timely survey response – Our goal is under 30 days from readiness submission.
  • Streamlined online plan of action process.
  • Maximize deemed status – You can reduce the number of surveys from different agencies since deemed status accreditation is in place of the state survey process for Medicare certification.
  • Change Management- Solidifying commitment to CHAP standards provides your entire organization with a solid foundation for navigating the future.
  • The SVP of Corporate Accounts + Government Affairs
    • Responsible for maintaining consistency and connectivity to our largest organizations and government agencies.
    • Review each site visit assigned as well as the plans of correction for identified deficiencies
  • National Medical Director 
    • Support you in special projects and collaborate/consult and engage your teams to help drive clinical distinction and thought leadership.
    • CHAP is currently a leader in partnering with the Institute for Healthcare Improvement (IHI) on “Age-Friendly Care” and bringing home-based care into the conversation.
  • Enterprise account management in line with CMS and state agency connections
  • A collaborative, strategic- survey plan (both onsite and planning)
  • Common-sense standards that are more suitable for organizations at scale
  • Technology and reporting that match the needs of an industry-leading provider.
  • Certification programs to offer staff to improve performance, retention, and recruitment of employees.
Steps to Accreditation
Apply Now