Employment
Applying for Employment at CHAP
The Community Health Accreditation Program is an Equal Opportunity Employer.
_________________________________________________
Employment Opportunities:
REGIONAL DIRECTOR OF PROFESSIONAL SERVICES
SITE VISITOR
STAFF ACCOUNTANT
.NET PROGRAMMER/ANALYST
STANDARDS ANALYST
DOCUMENT CONTROL COORDINATOR
_________________________________________________
REGIONAL DIRECTOR OF PROFESSIONAL SERVICES
As Regional Director of Professional Services, responsible for operational oversight and administrative activities to ensure consistent application of accreditation and regulatory standards, site visitor selection and retention, and the satisfaction and improvement of accredited organizations. Collaborates with other CHAP team members to ensure excellence in accreditation and customer service, and CHAP continuous improvement.
Qualifications:
- BS degree in nursing or other health related field required
- Masters degree in nursing or health-related field required
- May consider additional work experience as a substitution for a master’s degree.
- 8 years management experience including staff supervision
- 8 years experience in Medicare certified home health agencies and/or other community based health care services delivery
- Strong sound knowledge of at least one of the following: Medicare Conditions of Participation for Home Health, and Hospice, and Medicare Supplier/Quality standards
- Experience in a CHAP accredited organization extremely helpful
- Sound knowledge and skills in quality improvement activities and processes
- Excellent written and verbal communications skills; effective interpersonal and team building attributes
- High level of energy and focus on customer satisfaction
- Intermediate computer literacy
- Flexibility in work schedules
- Some work-related travel will be required
Responsibilities:
- Selects, trains, supervises, and evaluates site visitors. Conducts new hire orientation program and ongoing coaching as needed.
- Reviews site visitor reports for accurate and consistent application of CHAP Standards of Excellence and regulations. Performs review and acceptance of Plans of Correction, communicating with organizations as necessary.
- Responds to telephone calls from site visitors to assist as needed through the visit process and decisions regarding application of CHAP and regulatory standards.
- Plans for and executes Board of Review process with timely follow up of accreditation determinations and correspondence.
- Participates in performance improvement and complaint investigation activities.
- Responds to telephone and e-mails requests from pre-applicant and applicant organizations regarding selection of agency-specific service standards for accreditation and interpretation of CHAP Standards and CHAP’s process, standards, and self studies.
- Maintains strong and current working knowledge of all CHAP standards and all Medicare and industry regulations pertaining to CHAP’s deemed status and accreditation programs.
- Ensures complete and accurate documentation of actions in agency hard copy and electronic records, including customer relationship management software.
- Collaborates with and assists other departments to ensure compliance with regulatory requirements and CHAP policies and to ensure CHAP accredited organizations improvement and satisfaction.
- Identifies performance and knowledge deficits and develops and delivers teleconference and webinar training to site visitors at least quarterly. Responsible for in-services for site visitors and for helping site visitors with proficiencies in deficiency identification and documentation.
- Assures appropriate projection of site visits days for production of contracts and review of self studies as well as site visits performed in accordance with CHAP timeliness standards.
- Participates in strategic planning and reporting.
- May participate in marketing and business development activity through attendance and presentations at trade shows and state association meetings.
- Performs other duties related to the safe and efficient operation of the organization
To apply:
Please send your resume and cover letter with salary requirements to jobs@chapinc.org.
________________________________________________
SITE VISITOR
Under the direction of the Regional Director of Professional Services, the Site Visitor plans, organizes, coordinates and conducts community based healthcare organization accreditation site visits in accordance with CHAP Standards of Excellence. Accreditation activities are executed in accordance with CHAP Policies and Procedures governing the accreditation process. The CHAP Site Visitor ensures the protection of the confidentiality of all related site visit information except as otherwise required by law.
Qualifications:
Five (5) years experience in middle to upper management position in a health care field in at least one program or service that CHAP accredits.
Bachelor’s Degree in a related specialty area required. Master’s Degree preferred.
Active license to practice in home state, where required by discipline.
Demonstrates analytical, consultative, conflict resolution, mediation, written and verbal articulation skills with effective critical thinking aptitude.
Ability to work effectively as part of the accreditation team.
Successful completion of the CHAP site visitor orientation program, which includes: didactic classroom, competency testing and mentored site visit(s).
Exceptional organizational and time management skills.
Ability to travel independently.
Demonstrates excellent interpersonal skills.
Demonstrates proficiency with computer skills and office applications.
Requires availability of a minimum of ten site visit days per month.
Responsibilities:
Represent CHAP in a professional manner
Accept assignments
(1) Report availability to CHAP Scheduler in established time-frame
(2) Confirm travel arrangements in a timely manner in relation to when the assignments are made
Prepare for assignments to include as appropriate:
(1) Review agency self-study to assist in planning visit
(2) Collaborate with team members
Complete site visit requirements and documentation in an organized and timely manner
Site visit documentation is correct and complete, with appropriate standard citation and detailed reference to relevant evidence
Submit required site visit documentation within required time frame
Demonstrate knowledge and application of CHAP accreditation process, Standards of Excellence, State and/or Federal Regulations.
Provide clarification, verification and quantification of site visit findings.
Participate in scheduled CHAP meetings
Perform other functions as assigned
This position involves part time work, which will require independent travel by air or car or other means. Due to the nature of this job, lifting of materials and equipment of up to 25 pounds is required. Extended periods of sitting/standing are required.
Speaking in fluent English is required as are excellent writing skills for written correspondence. The candidate must be able to hear, see and comprehend written documents to effectively perform this job. Extensive work on a PC and telephone, at a desk, is required.
The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
To apply:
Please send your resume and cover letter with salary requirements to jobs@chapinc.org.
_________________________________________________
STAFF ACCOUNTANT
Provide clerical and administrative support to CHAP’s financial processes with primary responsibilities for the accounts receivable functions. Respond to internal and external customer account inquiries make recommendations, support internal metrics and goals, and interface with internal staff and the CHAP database systems. The incumbent may work with and is exposed to confidential information and must maintain full confidentiality of all information accessed in the course of business.
Qualifications:
Associates degree in accounting or finance preferred
At least two years’ experience in an accounting/finance office environment performing general administrative duties, processing data, and maintaining systems is required
Proficiency with Microsoft Office applications needed and SAP experience preferred
Prior customer service experience required
Ability to work effectively with others and independently
Ability to manage and prioritize multiple tasks and projects, meeting necessary deadlines
Ability to resolve problems quickly and effectively with minimal supervision
Strong organizational skills including the ability to maintain files and records in a manner that allows quick and easy retrieval. Ability to complete assignments with a high degree of accuracy and confidentiality
Professional written and verbal communication and interpersonal skills
Ability to participate in group meetings
Responsibilities:
Coordinate the accounts receivable function in accordance with finance/accounting department policies and procedures to include, but not limited to:
- Receive mail and credit card payments
- Prepare journal entries and enter into system
- Prepare timely and accurate billing of fees for all CHAP services and products using CHAP’s receivables system database
- Maintain customer accounts
- Conduct timely collections activities such as making phone calls, sending out monthly statements and collection letters, maintaining accurate contact information and answering customer inquiries
- Makes recommendations regarding appropriate collection measures to address delinquent account balances
- Prepare and process debit, credit and write-off memos in accordance with department policies and procedures as directed
Assist with month-end closing and reconciliation to general ledger
Ensure maintenance and integrity of data and filing systems
Prepare periodic accounts receivable aging analysis and other such periodic reports to reflect that receivables are being appropriately monitored
Assist with reviewing financial policies and procedures to help identify and resolve problems, discrepancies, and errors in financial data and systems
Routine administrative tasks such as filing and copying
Perform other duties as assigned
To apply:
Please send your resume and cover letter with salary requirements to jobs@chapinc.org.
_________________________________________________
.Net Programmer/Analyst
The .Net Programmer/Analyst will be a part of a team of software engineers that develops, maintains, and tests custom applications written in ASP .Net/C#, utilizing MVC design patterns, the razor engine, SQL-92, and other components of the Microsoft technology stack.
Qualifications:
Education, Training and Experience:
- A computer science related bachelor’s degree or documented equivalent experience, and demonstrated competency in agile software development environments.
- Excellent oral and written communication skills, ability to detail structured problem solving and analytical thinking, strong organizational skills, and the ability to work as a member of the team.
- Strong desire to learn, and keep abreast of emerging technologies.
- 3 - 5 years experience creating .Net/C# applications utilizing MVC design patterns, Linq, Entity framework, Jquery, JavaScript, and Ajax.
- 3 - 5 years experience with .Net/C# WPF and WCF.
- 3 – 5 years experience with creating C# based web applications.
- Experience developing SSIS packages to extract, transform, and load data across multiple databases and technologies for data migration.
- Solid understanding of object oriented and relational databases, metadata, and data modeling principles.
- Skilled in HTML & CSS.
- Experience with XML, XAML, and XSLT.
- Web services and SOA experience.
- Experience with content management systems, such as SiteCore or Ektron.
- ASP >Net add on libraries, such as Telerik and/or DevExpress.
- Passionate about coding and technology.
Job Responsibilities
- Works as a member of the software development team to develop software for the organization, including custom ASP/.Net applications, and other innovative technology initiatives.
- Provides technical analysis, prototyping, and future design recommendations to managers, business users, and technology professionals.
- Participates in the definition, interpretation, and documentation of business and technical requirements.
- Codes software to standard, utilizing a variety of programming tools.
- Participates in all phases of the Software Development Life Cycle, from design to implementation and evaluation.
- Responds to issues reported via the helpdesk, and helps monitor application performance and resolve issues.
- Follows and helps refine processes, standards, and total quality practices to ensure software is well designed and maintained.
- Participate in daily SCRUM meetings.
To apply:
Please send your resume and cover letter with salary requirements to jobs@chapinc.org.
________________________________________________
Standards Analyst
The Standards Analyst is a new position that will provide support in developing and maintaining CHAP’s Standards of Excellence for all service lines that CHAP accredits. The individual will help ensure that standards for all service lines are up to date and reflective of best practices among community health care organizations.
Responsibilities include:
- Performing research on trends and best practices in community-based care to help determine potential changes to CHAP’s standards.
- Tracking key legislative initiatives at the federal, state, and local level to support standards revisions.
- Assisting in the maintenance of current standards and development of new standards.
- Developing guidance and rationale for standards to help support their consistent application.
- Working with data analysts to identify and track areas of inconsistent application and formulate recommendations on how to reduce inconsistencies.
- Working with the education department on training material related to interpretation of standards.
To be considered for this position you will need:
- A Bachelor’s degree with a Master’s degree preferred in a healthcare related discipline.
- Three to five years of progressively solid experience in a health care related field, preferably community-based healthcare.
- Strong analytic and critical thinking skills along with excellent communication skills.
- Proficiency in Microsoft Office.
- Also, knowledge of Medicare requirements is strongly preferred.
To apply:
Please send your resume and cover letter with salary requirements to jobs@chapinc.org.
________________________________________________
Document Control Coordinator
Responsible for maintaining paper and electronic records of organizations seeking accreditation through CHAP. Helps to develop and maintain systems to ensure the orderly storage and retrieval of customer information and meet CHAP regulatory reporting and customer service standards. Supports data integrity of all documents and electronic records and follows document retention and destruction policies. The Coordinator provides final oversight to ensure that key documents and electronic records are correct, complete and filed in a standardized format; retrieves files as needed for staff use; performs research projects and other special projects such as file audits; and handles general office duties such as copying, faxing , scanning, and mail.
Qualified candidates will have 2+ years office experience to include records management and Microsoft Office Suite proficiency.
To apply:
Please send your resume and cover letter with salary requirements to jobs@chapinc.org.
________________________________________________
Thank you for your interest in employment with CHAP!
CHAP is an equal opportunity employer.